Who we are
Bizou Café & Grill is a European-fusion restaurant located at 408, Alagesan Road, Saibaba Colony, Coimbatore, TN, 641011. Our website address is: https://bizoucafe.com. If you have any questions about this policy, you can contact us at contact@bizoucafe.com or +91 89259 05037.
Information We Collect
When you make a reservation or enquiry through our Contact Us page, we collect the information you provide: your name, email address, phone number, and, for reservations, your preferred date, time, party size, and occasion. This information is used solely to process your reservation or respond to your enquiry, and is accessible only to our restaurant staff.
Our website includes a WhatsApp click-to-chat button. If you use it, you will be taken to WhatsApp to start a conversation with us directly. Any messages you send are handled according to WhatsApp’s own privacy policy, available at https://www.whatsapp.com/legal/privacy-policy, and are not stored on our website.
Reviews
Reviews displayed on our website are pulled from our public Google Business Profile via a third-party plugin. We do not collect or store any personal information from reviewers beyond what is publicly visible on Google.
Analytics
We use Google Analytics and Google Tag Manager to understand how visitors use our website, so we can improve it over time. This may involve cookies that collect anonymized information such as pages viewed, general location, and device type. This data is processed according to Google’s privacy policy, available at https://policies.google.com/privacy. You can find full details of the specific cookies we use on our Cookie Policy page.
Embedded Content
Our website includes an embedded Google Map showing our location. If you interact with the map, Google may collect data according to its own privacy policy, linked above.
Cookies
Our website uses cookies to remember your preferences and understand how visitors use our site. A full breakdown of every cookie we use, its purpose, and how long it lasts is available on our https://bizoucafe.com/cookie-policy/ page. When you first visit our site, you’ll be asked to accept, reject, or customize which categories of cookies you allow.
What Rights You Have Over Your Data
If you have submitted a reservation or contact form to us, you can request a copy of the personal data we hold about you, or ask us to delete it. To make this request, email us at contact@bizoucafe.com. We will respond as soon as we reasonably can, except where we are required to retain certain information for legal or administrative purposes (for example, records of a completed booking).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page.